About Us

About
SureStore

Trusted Storage, Backed by Experience

With decades of industry expertise, we provide safe, convenient, and hassle-free storage solutions.

Since 2013
120+ Staff
27+ Locations
About us

SureStore’s mission is to make self storage simple, secure, and stress-free for both domestic and business customers. We aim to provide modern, well-maintained and sustainable facilities that combine convenience, flexibility, and cutting-edge security. Our goal is to deliver an exceptional storage experience every time, backed by expert guidance and a friendly, approachable team.

Company Overview

Our Story

SureStore Founded

2007

SureStore was born from a vision to redefine self storage in the UK. With decades of combined industry experience, our founders set out to create facilities that are not only secure and reliable but also modern, accessible, and customer-focused. From day one, our mission has been to make storage simple, convenient, and tailored to the needs of both domestic and business customers.

Rapid Expansion

2013

As word spread about our high-quality facilities and exceptional service, SureStore grew rapidly across the Midlands and North of England. Each new location was designed with care, blending smart technology, flexible unit sizes, and well-maintained spaces to make storing your belongings effortless. Our expansion wasn’t just about more sites, it was about creating a network of storage solutions that customers could trust and enjoy.

Awarded Englands best facility

2020

Our commitment to excellence was recognised when one of our facilities was awarded England’s Best Storage Facility. This accolade reflects our focus on customer satisfaction, innovative design, and industry-leading security measures. It’s a testament to our team’s dedication, from the moment a customer books online to the care we take in maintaining every facility. At SureStore, we don’t just store items, we safeguard peace of mind.

Continued Growth

2021 onwards

We continue to expand our presence across the UK with additional stores in the pipeline. Our commitment to providing the highest level of customer service and state-of-the-art facilities has driven our growth, with new locations opening in key areas to meet the increasing demand for flexible and secure storage solutions. We’ve also embraced technological advancements to enhance the customer experience, offering seamless online booking, automated access, and even smarter security features.

Our Story
surestore building

Why Choose SureStore?

Helping you make more space

Value for Money

Our storage solutions deliver quality you can trust, with flexible options to suit every need. No hidden costs, transparent pricing, and units that scale with your life or business.

Customer Experience

From online booking to move-in, our team ensures a smooth, stress-free experience. Modern facilities, attentive staff, and thoughtful touches make storing simple and reliable.

Smart Technology Integration

Access and manage your storage with ease using our app, online tools, and secure systems. Convenience and control are always at your fingertips.

Testimonials

4.9
1179 Reviews
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5/5
With AWS going down, it started off a nightmare. I couldn’t get through to anybody as the phones are seemingly managed by Twilio which is AWS. To make things worse, I had an important doctors appointment to get to so I was already stressed out the wazoo. I finally found a hardline number to call and got through to, I think it was, Kris, the store manager. I explained my situation and he told me to come down and we would get things sorted ASAP. When I arrived, I was greeted warmly by the person I spoke to on the phone and we sorted out the lease in which, I assume, record time due to my upcoming appointment. He showed me how to work the lock, gave me a quick tour, showed me my storage unit, and then sent me on my way. I took my things to the unit, and in the stress of my situation, was struggling with the lock. I rushed back down to reception and explained that I really needed to go to my appointment as I was late. Continuing the kindness, he waved me on my way and took my things up for me and allowed me to collect the key later on. I came back after my appointment in which he greeted me again, assured me it happens regularly, and showed me how to work the mechanism again before handing me my key. I’ve done customer service work in the past and like to think it’s something I’m good at, but the level of attentiveness, understanding, and kindness far surpassed my capability. He truly is an asset to your team.
Trusted Customer
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5/5
Very helpful and friendly Patient with lack of ability to complete forms on line. Accommodating when bigger storage area needed. Recommended excellent driver to collect and deliver.
Joyce Ridyard
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5/5
Excellent honest helpful service you can rely on. Excellent attentive efficient service and value for money very helpful staff who pay attention to the detail to help , would use again and no hesitation in recommending to my friends many thanks.
Stuart Brook
Limited Offer

50% off

your first 8 weeks

Make more space with SureStore and enjoy half-price storage for your first 8 weeks. Flexible, secure, and effortless — the perfect start to stress-free storage.

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